Omdia covers EnterpriseWeb’s Telco-grade Generative AI use-case

Today, global research leader Omdia published a report “Applying GenAI to network automation” covering EnterpriseWeb’s ground-breaking demo – telco-grade Generative AI for intent-based orchestration. The report, which was authored by  Christoforos Sarantopoulos (Senior Analyst, Service Provider Networks) and James Crawshaw (Practice Leader, Service Provider Transformation) is available for free on Omdia’s website with a free registration.

“GenAI is set to be a technology highlight for 2023. However, its application in telecom network operations is a less obvious use case”, noted Christoforos in a LinkedIn post. “EnterpriseWeb has developed a proof of concept demonstrating the potential of applying GenAI in this field, using it as a transformative interface to their automation platform while keeping the system safe from uncertainty, lucky guesses and hallucinations.”

James added, “We thought this was an interesting use case of Gen AI and decided to make the article freely available as a thank you to EnterpriseWeb who gave us a lot of their time to explain how the system worked.”

As the report explains, “Applying GenAI to the orchestration of services across network domains is more challenging. Automation systems that manage telecom services must be scalable, secure, and reliable. As such, they must follow a deterministic logic, not a statistical path of lucky guesses. Intent-based orchestration systems must translate declarative commands into specific workflows. There is no room for the stochastic uncertainty inherent in the probabilistic analytics associated with GenAI.”

EnterpriseWeb offers the first industrial-grade no-code platform. The company is a Telecom virtualization and automation pioneer. It led the first ETSI NFV proof-of-concept with Dell, Red Hat, Mellanox and Metaswitch and the first ETSI Zero-touch Network and Service Management PoC with AWS, Amdocs, Metaswitch. It recently completed an award-winning Intel 5G RAN testbed demonstrating dynamic configuration of the RAN, Core and Transport to continuously optimize for low-latency and energy efficiency. Two areas that are critical to viability and success of Telecom edge and sustainability initiatives. EnterpriseWeb offers a telecom solution, “CloudNFV”, which is an AI-enabled, intelligent, multi-domain orchestrator based on its platform technology.

At Informa’s Big 5G event in May, EnterpriseWeb premiered the industry-first demo of “Telco-grade generative AI for intent-based orchestration”. 

In the demo, a developer expresses their intent in an informal, unscripted natural language conversation with the system. They are able to browse objects in EnterpriseWeb’s catalog and compose a complex network service solely with voice commands.

EnterpriseWeb’s no-code application platform provides the domain knowledge (concepts, types and policies) and the automation capabilities for safe, scalable and secure service orchestration. It generates deployment plans, provisions resources, configures the network, instantiates and manages the service per specified SLAs. The platform runtime uses a knowledge graph to interpret domain events and drive intelligent behavior based on interaction context and rules.

The demo shows how generative AI can ease and speed service ordering and management in a way that is transformative for industry.

The generative AI solution includes Microsoft’s open-source natural language programming project “Jarvis”, OpenAI’s ChatGPT foundational model and KX’s vector-native analytics database, kdb+. The multi-vendor solution brings together the latest in Deep Learning and Knowledge Graphs, Bayesian analytics and logic-based programming (i.e., Neuro-Symbolic AI), to enable enterprise-grade Generative AI automation.  

The generative AI proof-of-concept was recently shortlisted by Light Reading for two Leading Lights awards in the Digital Transformation category.